Shipping policy
Order Processing
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been prepared and shipped, you will receive a confirmation email with tracking information.
Shipping Locations
We currently ship throughout the United States.
Shipping Times
- Standard Shipping: 3–7 business days
- Expedited Shipping (if available): 2–3 business days
Delivery times are estimates and may vary due to carrier delays, weather, or peak holiday seasons.
Shipping Rates
Shipping costs are calculated at checkout based on your order size, weight, and delivery location. Free shipping promotions may be offered periodically and will be displayed during checkout when applicable.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Address
Please verify your shipping address before placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.
Questions
If you have any questions regarding your order or shipping, please contact our customer support team through our Contact page, and we'll be happy to assist you.